Join us in this interactive webinar to dive deep into some of the main features the MC3 team leveraged to make an impact on their campus’ service standards. Discover the pain points that MC3 identified and learn about two of the most important features in the Ivy.ai toolbox: Labeling and Inbox Zero.
Moderated by Ivy.ai’s Help Desk Manager, Josh Coyle, we will discuss the key to optimizing your bot, and proactive measures that serve up big ROI in the short term.
Josh CoyleHelp Desk Manager at ivy.ai
Angela CavaliereManager of Digital Usability
Mary ConaghanEnrollment Processing and Communications Assistant